Introduction

1.1 These Terms and Conditions govern your use of the Resolve Realty and Assist (Pty) Ltd (“RRA”, “we”, “us”, or “our”) website and services.

1.2 By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.

1.3 If you do not agree with any provision contained herein, you must immediately discontinue use of this website.

2. Copyright Notice

2.1 Copyright © 2026 Resolve Realty and Assist (Pty) Ltd.

2.2 Subject to the provisions of these Terms and Conditions:

(a) RRA owns and controls all intellectual property rights in this website and its content;

(b) all intellectual property rights are reserved;

(c) all content, logos, branding, graphics, articles, reports, forms, templates, photographs, videos, and documents remain the property of RRA unless otherwise stated.

3. Permission to Use the Website

3.1 You may:

(a) view pages from this website using a web browser;

(b) download pages for caching purposes;

(c) print pages for your own personal or business use;

(d) submit enquiries and communicate with RRA through the website;

(e) use any services made available through the website.

3.2 Except as expressly permitted, you may not:

(a) download website content for commercial use;

(b) reproduce, distribute, publish, or exploit website content;

(c) modify or create derivative works from website content;

(d) use website content for competing commercial purposes.

3.3 We reserve the right to suspend, restrict, or terminate access to the website at any time without notice.

4. Nature of Services

4.1 Resolve Realty and Assist specialises in property-related assistance, including but not limited to:

Distressed property solutions;
Sale in execution intervention;
Property acquisition assistance;
Bank negotiations;
Property marketing;
Relocation assistance;
Municipal and levy settlement facilitation;
Property restructuring solutions;
Rent-to-buy solutions;
Investor introductions;
Property advisory services.

4.2 RRA is not:

(a) a law firm;

(b) a bank;

(c) a credit provider;

(d) a debt counsellor;

(e) a financial services provider unless specifically stated otherwise.

4.3 Any information provided by RRA is of a general nature and should not be construed as legal, financial, tax, accounting, banking, investment, or professional advice.

5. No Guarantee of Outcome

5.1 RRA provides solution-based assistance and advisory services only.

5.2 RRA does not warrant, guarantee, or represent that:

(a) a sale in execution will be stopped;

(b) a property will be sold;

(c) a bank will accept any offer;

(d) a creditor will agree to any settlement;

(e) a court application will succeed;

(f) a transfer will proceed;

(g) a purchaser will perform;

(h) finance will be approved;

(i) a property will achieve any specific value;

(j) a transaction will be completed.

5.3 Every property matter is unique and outcomes depend upon numerous factors beyond RRA’s control.

6. Property Information and Valuations

6.1 Any market opinions, comparative market analyses (CMAs), valuations, estimates, forecasts, rental assessments, or investment analyses supplied by RRA are indicative only.

6.2 Such information:

(a) does not constitute a professional valuation;

(b) may differ from actual market value;

(c) may differ from auction results;

(d) should not be relied upon as the sole basis for any decision.

6.3 Users remain responsible for conducting their own due diligence.

7. Sale in Execution and Auction Information

7.1 Information relating to:

sale in execution proceedings;
auction dates;
reserve prices;
arrears balances;
legal proceedings;
occupation status;
municipal debt;
levy balances;

may change without notice.

7.2 RRA relies on information obtained from third parties and cannot guarantee the accuracy, completeness, or current status thereof.

7.3 Users acknowledge that all auction and distressed-property transactions involve risk.

8. Information Supplied by Users

8.1 Users warrant that all information submitted to RRA is:

(a) true;

(b) accurate;

(c) complete;

(d) current;

(e) not misleading.

8.2 RRA shall be entitled to rely on information supplied by users without independent verification.

8.3 RRA shall not be liable for any losses arising from incorrect or incomplete information supplied by users.

9. Misuse of Website

9.1 You must not:

(a) use the website unlawfully;

(b) attempt to gain unauthorised access;

(c) hack, probe, scan, or test the website’s security;

(d) transmit malware or malicious code;

(e) scrape or harvest data;

(f) interfere with the operation of the website;

(g) use automated software or bots without permission;

(h) use information obtained from the website for spam or direct marketing purposes.

9.2 Any breach may result in immediate suspension of access and legal action.

10. POPIA and Privacy

10.1 RRA is committed to protecting personal information in accordance with the Protection of Personal Information Act, 2013 (“POPIA”).

10.2 By submitting information to RRA, you consent to the collection, storage, processing, and use of such information for purposes including:

(a) assessing property matters;

(b) communicating with banks and creditors;

(c) negotiating settlements;

(d) facilitating transactions;

(e) complying with legal obligations;

(f) providing requested services.

10.3 Information may be shared with:

attorneys;
conveyancers;
banks;
sheriffs;
municipalities;
estate agents;
valuers;
service providers;

where reasonably necessary to provide services.

10.4 RRA will take reasonable steps to safeguard personal information but cannot guarantee absolute security.

11. Electronic Communications

11.1 By contacting RRA or submitting information through the website, you consent to receiving communications by:

email;
telephone;
SMS;
WhatsApp;
electronic messaging platforms.

11.2 Electronic communications shall constitute written communication between the parties.

12. Limited Warranties

12.1 The website and all content are provided “as is” and “as available”.

12.2 RRA does not warrant that:

(a) the website will always be available;

(b) the website will be uninterrupted;

(c) the website will be error-free;

(d) information published is complete or current.

12.3 RRA reserves the right to modify or discontinue any website service without notice.

13. Limitation of Liability

13.1 To the maximum extent permitted by law, RRA shall not be liable for:

(a) indirect losses;

(b) consequential losses;

(c) loss of profits;

(d) loss of business opportunities;

(e) loss of goodwill;

(f) loss of revenue;

(g) loss of anticipated savings;

(h) loss of data.

13.2 RRA shall not be liable for losses arising from:

(a) decisions made by banks;

(b) actions of creditors;

(c) court proceedings;

(d) auction outcomes;

(e) transfer delays;

(f) municipal processes;

(g) actions of third parties.

13.3 Any liability of RRA shall, where permitted by law, be limited to the fees paid by the client to RRA in relation to the relevant matter.

14. Indemnity

14.1 You agree to indemnify and hold harmless RRA, its directors, shareholders, employees, contractors, consultants, and representatives against any claim, demand, action, loss, damage, liability, or expense arising from:

(a) your use of the website;

(b) your breach of these Terms and Conditions;

(c) information supplied by you;

(d) your conduct in relation to any transaction.

15. Breaches of These Terms

15.1 If you breach these Terms and Conditions, RRA may:

(a) issue warnings;

(b) suspend access;

(c) terminate access;

(d) block IP addresses;

(e) commence legal proceedings;

(f) claim damages.

16. Third-Party Websites

16.1 This website may contain links to third-party websites.

16.2 RRA accepts no responsibility for the content, services, security, or privacy practices of third-party websites.

17. Amendments

17.1 RRA reserves the right to amend these Terms and Conditions at any time.

17.2 The latest version published on the website shall apply.

18. Severability

18.1 If any provision is found to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.

19. Entire Agreement

19.1 These Terms and Conditions constitute the entire agreement between the user and RRA regarding use of the website.

20. Governing Law and Jurisdiction

20.1 These Terms and Conditions shall be governed by the laws of the Republic of South Africa.

20.2 Any dispute arising from these Terms and Conditions shall be subject to the jurisdiction of the courts of South Africa.

20.3 The parties agree that the Western Cape Division of the High Court shall have jurisdiction where appropriate.

21. Company Information

Resolve Realty and Assist (Pty) Ltd
Registration Number: 2024/127584/07

Registered Address:
Suite 3, 3rd Floor
Skyscape Terraces
5 DJ Wood Street
Bellville Business Park
Bellville
7530

Telephone: 087 729 4007

Email: deskone@resolverealty.co.za

Website: www.resolverealty.co.za